Professional life

An engineer by profession Jyothi turned to HR because of her passion for People. Jyothi currently is Country Head and Head HR Service Delivery for a multinational bank. Overall 25 plus years of work experience in the Human Resources function across multinational environments with an established track record of performance and stakeholder management. Possess functional and technical expertise with strong implementation exposure.


  • Led overall Human Resources efforts inclusive of Talent Acquisition & Development, Employee Relations, Retention, Performance Management, Rewards & Recognition, Statutory Compliance, Compensation & Benefits and Diversity & Inclusion
  • Hands-on experience in leading the HR Transformation agenda / optimization projects requiring changes to HR processes, technology, people and structures
  • Operated at senior stakeholder levels – driving growth, collaboration, culture building, mobilizing work streams with HR delivery accountability, building credibility through improved service levels and migration of complex work
  • Driven strategic business decisions as part of Management  committees with understanding of the India market and regulatory landscape, strong functional and business focused HR experience, with the ability to navigate through matrix structures, and working in multi-cultural / global environment
  • Established Program Management Offices to manage Strategic HR projects to identify and drive continuous improvement leading to process efficiency and effectiveness
  • Strong process improvement orientation with practical approach to solving problems – leading a team of Six Sigma black belts
  • Driven a compliance culture through key processes, future and outward focused management of the Risk agenda
  • Delivered superior financial performance year on year whilst optimizing business benefits, ensuring appropriate and transparent allocation of resources, benefit tracking, strengthening right partner relationships with regulators & communities and multiplying leadership
  • Base lined processes and metrics, improved speed to productivity, created scalability and efficiency, established minimum standards and the governance model required for a global HR operations environment
  • Achieved high engagement and enablement scores in engagement surveys and 75th percentile in the Gallup Q12 survey thereby demonstrating that highly engaged teams bring about increased productivity and enhanced performance
For further information on Jyothi Menon's career please visit LinkedIn
Jyothi Menon